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Service Delivery of Water Supply in Ghana

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Service Delivery of Water Supply in Ghana
論文目錄
 
摘要第1-4頁
ABSTRACT第4-9頁
1 CHAPTER ONE: INTRODUCTION第9-14頁
  1.1 Background to the Study第9-10頁
  1.2 Area of Study第10頁
  1.3 Problem Statement第10-12頁
  1.4 Aim of the Study第12頁
  1.5 Research Question第12頁
  1.6 Scope of the Study第12-13頁
  1.7 Organization of the Study第13頁
  1.8 Organization of research第13-14頁
2 CHAPTER TWO: LITERATURE REVIEW AND THEORETICAL FRAMEWORKS第14-22頁
  2.1 Introduction第14-15頁
  2.2 Law Politics and Crisis第15-16頁
  2.3 Ghana water Supply Policies第16-17頁
  2.4 Private Sector Participation (PSP) in the Water Sector第17-22頁
    2.4.1 The management contract第18-20頁
    2.4.2 The impact of water privatization第20-22頁
3 CHAPTER THREE: RESEARCH METHODOLOGIES第22-24頁
  3.1 Research Design第22頁
  3.2 Sources of Data第22-23頁
    3.2.1 Primary data第22頁
    3.2.2 Secondary data第22-23頁
  3.3 Selection Area or Area of Study (Population)第23頁
  3.4 Sampling Population第23頁
  3.5 Data Collection Techniques第23頁
  3.6 Tools of Data Analyses第23-24頁
4 CHAPTER FOUR: PRESENTATION AND INTERPRETATION OF DATA第24-40頁
  4.0 Introduction第24頁
  4.1 Consumers第24-29頁
    4.1.1 Background information第24-25頁
    4.1.2 Category of service第25頁
    4.1.3 Sources of water第25-26頁
    4.1.4 Regularity of water flow第26-27頁
    4.1.5 How often water meter is read第27-28頁
    4.1.6 How often pipes burst/leaks第28頁
    4.1.7 Report burst pipe to GWC第28-29頁
  4.2 GWCL officials (Cost of water)第29-34頁
    4.2.1 Current official tariff /price per bucket in urban Accra第29-31頁
    4.2.2 Problems with water supply and delivery第31-32頁
    4.2.3 Causes of water supply problems第32-34頁
  4.3 Impact of water scarcity第34-38頁
    4.3.1 Consumers Concerns第35頁
    4.3.2 GWCL’s involvement of chiefs & elders/ residents/ residents association in water supply and delivery issues第35-36頁
    4.3.3 If involvement of Chiefs/Elders/public/ residents by the GWCL will be help to solving some water supply problems第36頁
    4.3.4 Increment in water bill to improve water supply and delivery services第36-37頁
    4.3.5 Alternative service providers involved in the provision of water to the GWCL’s LEKMA district第37頁
    4.3.6 If water supply, operation and maintenance should be handled by a Private company第37-38頁
  4.4 Operational Problems第38-40頁
    4.4.1 Tariff collection第38頁
    4.4.2 Financial Support from government第38-39頁
    4.4.3 Key challenges facing the water supply system in LEKMA第39頁
    4.4.4 What Public Utility Regulatory Commission (PURC) and governments can do to help the GWCL to overcome its problems/improve its services第39-40頁
5 CHAPTER FIVE: SUMMARY OF FINDINGS AND CONCLUSION 32 5.1 Introduction第40-45頁
  5.1 Introduction第40頁
  5.2 Summary of findings第40-42頁
  5.3 Recommendation第42-43頁
  5.4 Conclusion第43-45頁
REFERENCE第45-48頁
ACKNOWLEDGEMENT第48-49頁
APPENDIX 1第49-52頁
APPENDIX 2第52-55頁

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